Privacy Policy

CIENCE Technologies (“Company,” “we,” “our,” or “us”) is committed to respecting and protecting the privacy of our users. This Privacy Policy (“Policy”), describes how we collect, use, and disclose information that we obtain about visitors to our website, https://www.cience.com/ (the “Site”), our platforms, and the services available through our Site, products and platforms (collectively, the “Services''). In addition to this Policy, if you are a California resident, please also read the Additional Information for California Residents section below, or if you are an EEA/UK resident, please also read the Additional Information for EEA/UK Residents section below.

For users outside the EEA/UK: Your use of our Services, and any dispute over privacy, is subject to this Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes.

CIENCE Technologies processes information, including personal information, in different situations and for different purposes. In some cases we process personal information to provide services that our business customer has requested. In those cases, we act as a processor, and process personal information solely on behalf of our business customers in connection with our provision of services to them and in accordance with written service agreements we have in place with them.

When you visit our Site and submit your personal information to us, such as through a contact submission form, or when we collect information about you during your visit to the Site, or from third party sources, such as service providers, marketing partners, data analytics providers, advertising networks and data aggregators, we will be the controller of your personal information. This means that we are responsible for deciding how we use that personal information. As described more fully below, we generally act as controller when promoting our Services to you, or collecting information about you to provide Services to our customers.

If you have any questions about this Policy or whether any of the following applies to you, please contact us at privacy@cience.com or using the details provided at the end of this Policy.

We collect information about you directly from you, from third parties, and automatically through your use of our Services.

Information We Collect Directly from You. The information we collect from you depends on how you use our Services. Information we collect may include:

• When you request or purchase products or services from us, we may collect your name, email address, company name, job title, phone number, and payment information.
• We collect the information you provide us when you fill out a survey, questionnaire, or other type of form through the Services.
• If you contact us, we collect records and copies of your correspondence, including email addresses and other contact information.
• When you subscribe to receive updates from us about new features available through the Services, we collect contact information from you, such as your name, company name, job title, email address, or telephone number.
• While you are navigating the Site or using the Services, we may also collect your search queries or information about your viewing history.
• We collect any information you choose to email or communicate to us while using the Services.

Information We Collect Automatically. We automatically collect information about your use of our Services through cookies, web beacons, and other technologies. To the extent permitted by applicable law, we combine this information with other information we collect about you, including your personal information. Please see the section Our Use of Cookies and Other Tracking Mechanisms below for more information.

When you use our Services, we may collect your browser type and operating system, web pages you view, links you click, your IP address, device identifier, and geolocation information. We may also collect information about the length of time you spent visiting our Site and/or using our Services, and the referring URL, or the web pages that led you to our Site.

Information We Collect from Other Entities. To provide the Services, we may collect information, including personal information, about you from third-party sources, such as business customers, service providers, marketing partners, data analytics providers, advertising networks, data brokers, data aggregators, or other third parties. Information we collect may be combined with other information we have collected about you in order to provide our Services, complete requests you have made, or facilitate transactions you have initiated via the Services.

We store the information that we receive from third parties with other information that we collect from you or receive about you. The third-party platform controls the information it collects from you. For information about how third-party platforms may use and disclose your information, including any information you make public, please look at their respective privacy policies. We have no control over how any third-party uses or discloses the personal information it collects about you.

We use your information, including your personal information, for the following purposes:

• To provide and maintain our Services. This involves collecting information about you during your visit to the Site, or from third party sources, such as service providers, marketing partners, data analytics providers, advertising networks and data aggregators, in order to provide our customers information about your professional profile and preferences, so that they can market to you more effectively and offer products and services that are more likely to interest the company you work for or represent.
• To provide you with information, products, or services that you request from us.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, such as for billing and collection.
• To notify you about changes to our Services, or any products or services we offer or provide though the Services.
• To communicate with you about your use of our Services, to respond to inquiries and complaints, and for other customer service purposes.
• To tailor the content, information, and recommendations that we may send or display to you, including customized product recommendations, to offer location customization, personalized help and instructions, and to otherwise personalize your experiences while using the Services.
• To contact you via email or text messages regarding services you have requested from us.
• To verify that you meet the eligibility requirements for purchasing or receiving our Services.
• For marketing purposes, whether to promote our Services or those of our customers, including to provide you with special offers, promotions, news, and newsletters, and for other marketing, advertising, and promotional purposes.
• To better understand how users access and use our Services, both on an aggregated and individualized basis, and for research and analytics purposes.
• To administer surveys and questionnaires, such as for market research or user satisfaction purposes.
• For research and analytics purposes, including analyzing data, identifying trends and issues and creating statistical reports, analyzing the accuracy and effectiveness of our Services, including administering, troubleshooting, and enhancing and improving the Services, so that we and our customers may more effectively market to you.
• To comply with legal obligations, as part of our general business operations, and for other business administration purposes, such as maintaining customer records, monitoring compliance with our contracts, collecting debts owed to us, and safeguarding our business interests.
• To effect commercial transactions such as acquisitions, mergers, investments or asset sales, whether as part of a bankruptcy or insolvency proceeding or otherwise.
• To comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
• To exercise or defend our rights in legal proceedings.
• Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, and in situations involving potential threats to the safety of any person or violations of our Terms of Use or this Privacy Policy.
• For any other purpose with your consent, and notably where required by law to send you direct marketing materials or to track your online behavior using cookies or other tracking mechanisms.

We may share your information, including personal information, as follows:

Vendors, Service Providers, and Other Processors. We may disclose the information we collect from you to vendors, service providers, contractors, agents, or other processors who perform functions on our behalf. For example, we share your information with IT services providers, data storage providers, and technical support providers. We also share your information with service providers who host our Site, analyze aggregate information about our customers, assist us in detecting and deterring fraud, security incidents, or other unlawful activity, and for other business purposes as described in the How We Use Your Information section.

Subsidiaries and Affiliates. We may disclose the information we collect from you to any current or future parent company, affiliate, subsidiary, or division.

Analytics Providers/Advertisers. As set forth above, we share information with analytics providers and advertisers to assist us in implementing and evaluating relevant advertising. Often, the information that we share is collected from you through cookies and other tracking technologies on our Site. See the section Our Use of Cookies and Other Tracking Mechanisms for more information.

Others for Business Purposes. We may also share your personal information by disclosing it to a third party for a business purpose, including the business purpose of directly or indirectly enabling or effecting commercial transactions. We make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purposes except performing the contract.

We also disclose information in the following circumstances:

Business Transactions. If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and third-party advisors, including attorneys and consultants.

In Response to Legal Process. We disclose your information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena. We may also disclose your information in connection with legal proceedings, such as when we are defending our rights in court.

To Protect Us and Others. We disclose your information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which we are involved.

Aggregate and De-Identified Information. We may also use and share aggregate or de-identified information about users with third parties for marketing, advertising, research, or other purposes.

We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. We may combine this information with other personal information we collect from you (and our third-party service providers may do so on our behalf). For users in the EEA/UK: Please read our Cookie Policy for additional information about cookies and tracking mechanisms.

Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service. There are two types of cookies: session and persistent cookies.

• Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Services. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
• Persistent Cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity.

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site and Services who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Flash Local Storage Objects. We may use Flash Local Storage Objects (“Flash LSOs”) to store your Site preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.

Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers may also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Third Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Site. We use these tools to help us improve the performance of our Site and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Do-Not-Track Signals. Please note that our Site does not recognize or respond to any signal which your browser might transmit through the so-called “Do Not Track” feature your browser might have. If you wish to disable cookies on our Site, you should not rely on any “Do Not Track” feature your browser might have. For more information about do-not-track signals, please click here.

Ad Networks. We use network advertisers to serve advertisements on non-affiliated websites or other media (e.g., social networking platforms). This enables us and these network advertisers to target advertisements to you for products and services in which you might be interested. Ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, pixels, LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These cookies and other technologies are governed by each entity’s specific privacy policy, not this one. We may provide these advertisers with information, including personal information, about you.

Users may opt out of many ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising. Please be advised that opting out of ad networks will opt you out from certain companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Site or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Additional information is available on the DAA’s websites at www.aboutads.info and https://youradchoices.com/appchoices.

Our Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust, unique password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.